REGISTRATION PROGRAM FAQ'S

1.     Who should I contact with questions about registration and payment?

ü  You should contact the front office for Parks and Recreation at 541-917-7777 ext 0 for questions and payment options.

2.    Can I receive a refund, once I have paid my registration fees?

ü  No, you will not be given a refund for any registration fees paid, unless Albany Parks and Recreation cancels the program, if APRD cancels the program then a full refund will be used, but it may take 2 to 4 weeks so be patient.

3.    Can I make a payment plan?

ü  Yes, you may set up a payment plan, but you must register early and have all payments made by the program’s registration deadline date.

4.    How do I register for a program?

Sign In and Sign Up

ü  Go to the “Register Here” tab, and click the “Enroll” button for the Sports Program you want to register in. We have a secure Registration Process, so when you click the “Enroll” button you will be prompted to Sign In. If you are a new user, you will complete a brief “Sign Up” process so you can sign in.

Enrollment Cart

ü  After you sign in and sign up, you will be on the “Enrollment Cart” page. On this page;

ü  Select yourself as an “Enrollee”

ü  Select the Program

ü  Select the “Offering”

ü  Click the ADD button to add your item to the Cart then Click the Checkout button at the bottom of the page.

Team Information

ü  On the team information page, complete all information then click the “Done” button at the bottom of the page.

Checkout

ü  On the Checkout page, complete the Billing and Payment Information then click the Place Order at the bottom of the page.

Roster

ü  After you have registered, YOUR Team Name will display in the LEFT sidebar of the site. Click the Team Name and add your Roster Information. When you have finished entering YOUR Roster data, click the Submit button.