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Become A Volunteer Coach

Follow the instructions on your way to making a difference here at the Richardson Family YMCA 

Thank you for volunteering to coach. There are three requirements that must be completed to be a volunteer coach for this season:

  1. Volunteer Assignment for 2025 SUMMER sport (Step #2) – MOST MISSED by everyone 
  2. Criminal Background Check (ss# submitted and/or not expired) 
  3. Athlete Protection training (submitted and/or not expired)

ALL volunteer coaches must register for a Criminal Background Check (CBC). 

RETURNING COACHES: Must register to add 2025 SUMMER sport in their assignment in Dallas YMCA Volunteer Matters. Update ss# and/or retake Athlete Protection – Check your expiration date! 

NEW COACHES: Sign up for a new account in Dallas YMCA Volunteer Matters and Great Academy for a CBC registration and complete Athlete Protection (AP), in Great Academy.

 (For CBC and AP registration (Use Chrome browser. Please use your Desktop. If you use your phone, AP training may not open up.)

To get started, click on VOLUNTEER and scroll down to the sport and season you will be coaching


1. Once you choose your sport, NEW Coaches will click REGISTER NOW and RETURNING Coaches will login with their current credentials.

2. Complete the registration while making sure to read and sign each credential needed.

3. You'll then be directed to the Criminal Background Check (CBC), enter required information and then click "Continue"

  • NEW Coaches: Enter your 9 digit ss# (If it only asked for your last 4 digits, you did not assign yourself to volunteer position, Step 2 above.)
  • RETURNING Coaches: Enter your 9 digit ss# IF it asks you


After Registration, you'll then need to complete Athlete Protection.

 If Athlete Protection is required, expired, incomplete or cancelled, look for the continue button in any of the three views pictured below.

 The link will take you to Great Academy for the online training course, Athlete Protection (AP).


Please use the same credentials from Volunteer Matter, whether you're signing up or a returning volunteer.

Once signed in, start your Athlete Protection Part 1 and Part 2.

 Email your completion certificate to mmacgregor@ymcadallas.org 

Then go back to your Volunteer Matters browser.

You'll receive the message below if you completed all requirements


Please verify yourself that you are a volunteer coach compliant with all four below:



When complete, PLEASE email your Athlete Protection Completion Certificate to mmacgregor@ymcadallas.org.

If you have any questions about your CBC or CAP registration, please contact May MacGregor, Sports Specialist Director, at mmacgregor@ymcadallas.org.

**AFTER REGISTRATION COMPLETION, OUR SPORTS DEPARTMENT WILL EMAIL COACHES WITH IMPORTANT INFORMATION CLOSER TOWARDS TO THE SEASON STARTING AND YOU CAN GET SIGN UP FOR TEAMSIDELINE; INSTRUCTIONS MANUAL LINK LOCATED AT THE TOP OF THE PAGE.**